At SwiftCardLink, we strive to provide our customers with reliable and secure virtual Visa and MasterCard services. By using our platform, you agree to the following terms regarding deposits, card usage, and refunds:

1. Deposits

   • All deposits made by users are strictly for the purchase of virtual cards and for reloading card balances. Once a deposit is made, it cannot be withdrawn or refunded.
   • Deposited funds can only be used to purchase virtual cards or reload existing card balances. They cannot be transferred to any other account or used for any other purpose.

2. Card Balance

   • Users are allowed to withdraw the balance available on their virtual cards. This withdrawal can be done directly to your desired payment method, such as your linked Nagad or bKash account.
   • Card balances are eligible for refunds under certain conditions, such as if the card was not used or there were errors during the purchase process. Refunds for card balances will be issued at the company’s discretion.

3. No Withdrawal of Deposit Balances

   • Users cannot withdraw or transfer their deposit balances. Deposits are solely intended for purchasing or reloading virtual cards, and once deposited, they are non-refundable and non-withdrawable.

4. Chargebacks and Disputes

   • If you have any disputes regarding your transactions, please contact our support team. Any fraudulent chargebacks or misuse of our services may result in account suspension or termination.

5. Changes to Refund Policy

   • We reserve the right to modify this refund policy at any time. Any changes will be communicated on our platform, and it is your responsibility to review the terms regularly.

If you have any questions or concerns about this policy, feel free to contact our customer support at swiftcardlink@gmail.com.